I only received part of my order

Please note that we only ship complete orders, however, it’s not unusual for shipments to arrive in multiple packages. Shipping carriers make their best effort to deliver packages together but they sometimes get separated during shipment and arrive a day or two apart. 

If you received a FedEx package, be sure to look for a tab on the tracking page called “Multiple-piece Shipment”. We provide what’s called a master tracking number, but when tracking it you can see all associated shipments on the multiple-piece shipment tab, and estimated delivery dates for all pieces associated with the shipment.